Free Home Trial Policy
Contact Us to schedule your FREE Shop at Home Consultation to view exclusive selection of area rugs, carpeting and runners at no charge no obligation.
Cleaning
At Wellesley Rug & Carpeting, we insure skilled cleaning that brings out the richness of color and softness of the wool. Depending on the amount of traffic, a professional washing is recommended every three to five years. For our customer’s convenience, we can pick up and deliver rugs for cleaning, repairs, restoration and appraisal.
Repairs
Wellesley Rug & Carpeting offers repair and restoration services to its customers. Cost estimates are provided to the customer before work commences..
Restoration
Wellesley Rug & Carpeting offers professional restoration of old and antique rugs to be rewoven where worn and restored to life. Newer rugs are rarely in need of repair. A Wellesley Rug professional would gladly answer any questions for you regarding repairs and restoration.
Appraisal
Owning a fine handmade rug is just one of the joys of life. With time a hand made oriental rug not only becomes a part of life but may actually increased in value. Wellesley Rug can arrange for appraisals of rugs it sells as well as any others its customers own. Appraisals include a full description of each rug including name, type, origin and an up-to-date estimate of the "replacement cost" – are absolutely essential to fair insurance settlements should the rugs ever be damaged, destroyed, or stolen.
Installation
Carpet is an investment that will last a long time. Proper installation and regular maintenance are essential in enhancing your carpet’s performance. A quality installation is critical to the performance of your carpet and will protect your investment.
Our expert installation will enhance the life and beauty of your carpet and our installers are trained to work with the material we sell. Before Installation you should have a clear understanding of the services that we will provide and be aware of those that you must handle. For example, there may be an additional charge to move your furniture, or to remove the existing carpet and cushion and its proper disposal.
Placement of seams is important. We try to place seams in less visible areas, however please expect seams to be visible to some extent.
During Installation our installer may remove doors and re-hang them if possible as new, thicker carpet may prevent doors from swinging clear and free. If the doors do not clear you may have to arrange to have them trimmed.
After installation it is recommended to vacuum your carpet to remove loose fibers.You may notice a slight new carpet smell, which should dissipate quickly. Ventilate the area for 48 to 72 hours. If you are unusually sensitive to odors or allergy-prone, you may want to avoid the installation area during this period.
In the months following installation, you may notice these characteristics:
SHEDDING – the shedding of loose fibers is normal and should subside with regular vacuuming.
SPROUTING – if a single tuft extends beyond the carpet’s surface, simply clip it off.Do not pull it out.
PILE REVERSAL OR SHADING – a color change that seems to occur in various parts of the carpet, caused by light being reflected in different ways, as pile fibers are bend in different directions. This is not a defect but a characteristic of plush carpet.
WRINKLING – if ripples persist, call your retailer. It may be necessary to professionally re-stretch the carpet.
Fabrication
Wellesley Rug has its own expert fabricators to create Area Rugs, Bordered Rugs,and Stair Installation( curved and straight). We provide hand sewing, cut-to-fit custom work, wool surging, surging tape, cotton and nylon binding. Each rug is crafted meticulously to cater to our customer needs. These area rugs are the perfect compliment to any space in your home, office or business.